FAQ

Frequentle Asked Questions

SHOPPING

What products do you offer?

We specialize in suncatchers and wall hangings that bring beauty, light, and warmth into your home. Each piece is carefully designed to add a unique decorative touch to any space.

How long does it take to process and ship my order?

We typically process all orders within 1–3 business days.
After shipping, delivery usually takes 5–10 business days depending on your location.
You’ll receive a tracking number once your order has been dispatched.

What should I do if my order arrives damaged?

We’re sorry for the inconvenience!
Please contact us within 7 days of delivery at support@romleer.com
with photos of the damaged item and packaging. We’ll arrange a replacement or refund right away.

Can I return or exchange an item?

Yes! We accept returns within 30 days of delivery for unused items in their original condition and packaging.
Please review our Return & Refund Policy for full details.